T&C's
Terms and Conditions
Welcome to Katie Stage Hair. By accessing or using this website, you agree to comply with the following Terms and Conditions. These terms apply to all services, training, coaching, and shop products offered through the website.
1. General Terms
1.1. By using this website, you confirm that you are at least 18 years of age or are under the supervision of a parent/guardian if younger.
1.2. All services and products are intended for licensed professionals or trainees enrolled in official government training programmes.
1.3. Proof of professional insurance, training provider details, or qualifications may be required to access certain products or services.
1.4. All content provided is for educational and informational purposes only. Katie Stage Hair reserves the right to modify or remove content without notice.
1.2. All services and products are intended for licensed professionals or trainees enrolled in official government training programmes.
1.3. Proof of professional insurance, training provider details, or qualifications may be required to access certain products or services.
1.4. All content provided is for educational and informational purposes only. Katie Stage Hair reserves the right to modify or remove content without notice.
2. Training and Coaching
2.1. Eligibility: Training and coaching services are exclusively for licensed professionals or trainees actively enrolled in government-accredited training programmes. Proof of professional insurance, training provider details, or qualifications may be required to confirm eligibility.
2.2. Booking and Payment: All bookings must be paid in full at the time of reservation. Payments are securely processed through the website.
2.3. Cancellations and Rescheduling:
2.2. Booking and Payment: All bookings must be paid in full at the time of reservation. Payments are securely processed through the website.
2.3. Cancellations and Rescheduling:
- Refunds are not offered. If you are unable to attend a session, it may be rescheduled once, subject to availability, if notice is provided at least 48 hours prior to the scheduled time.
- Sessions missed without prior notice will not be rescheduled or refunded.
2.4. Materials provided during training and coaching sessions are for personal use only and must not be reproduced, shared, or distributed without written consent.
3. Shop
3.1. Physical Products: The shop offers physical products that will be shipped to the delivery address provided at checkout.
- Ensure the address is accurate, as Katie Stage Hair is not responsible for lost or misdirected shipments due to incorrect information.
- If a product is damaged or defective, you must notify us within 7 days of receipt for a replacement or refund.
- Some products may require proof of professional insurance, training provider details, or qualifications to complete the purchase.
3.2. Downloadable eBooks: Digital eBooks are available separately and are non-refundable. Please verify compatibility with your device before purchase.
3.3. Returns and Exchanges: Returns are accepted only for defective physical products and must be requested within 14 days of delivery.
3.4. Prices for all products are listed in GBP (£) and include applicable taxes unless otherwise stated. Shipping charges may apply and are displayed at checkout.
3.3. Returns and Exchanges: Returns are accepted only for defective physical products and must be requested within 14 days of delivery.
3.4. Prices for all products are listed in GBP (£) and include applicable taxes unless otherwise stated. Shipping charges may apply and are displayed at checkout.
4. Intellectual Property
4.1. All content on this website, including text, images, videos, and resources, is the property of Katie Stage Hair unless otherwise stated.
4.2. You may not copy, reproduce, or distribute materials without prior written consent.
4.2. You may not copy, reproduce, or distribute materials without prior written consent.
5. Privacy
5.1. Your personal information, such as name, email address, and payment details, is collected only to provide the services you request (e.g., booking sessions, purchasing products) and will never be shared with third parties without your explicit consent.
5.2. Data is stored securely and used in compliance with the General Data Protection Regulation (GDPR).
5.3. By using the website or booking services, you consent to the collection, processing, and storage of your data as outlined in our Privacy Policy.
5.4. You may request access to, correction of, or deletion of your data at any time by contacting us at info@katiestagehair.com
5.2. Data is stored securely and used in compliance with the General Data Protection Regulation (GDPR).
5.3. By using the website or booking services, you consent to the collection, processing, and storage of your data as outlined in our Privacy Policy.
5.4. You may request access to, correction of, or deletion of your data at any time by contacting us at info@katiestagehair.com
6. Zoom Calls and Recordings
6.1. Coaching and training sessions are conducted via Zoom. By booking a session, you consent to the use of this platform for the session delivery.
6.2. Recordings may be made during Zoom sessions for training and quality purposes. These recordings will be securely stored and used solely for the benefit of the participant (e.g., for personal review or follow-up).
6.3. Recorded sessions will not be shared with third parties or used for promotional purposes without your explicit consent.
6.4. If you do not wish for your session to be recorded, you must notify us in advance.
6.5. Participants are not permitted to record or share sessions without prior written consent from Katie Stage Hair.
6.2. Recordings may be made during Zoom sessions for training and quality purposes. These recordings will be securely stored and used solely for the benefit of the participant (e.g., for personal review or follow-up).
6.3. Recorded sessions will not be shared with third parties or used for promotional purposes without your explicit consent.
6.4. If you do not wish for your session to be recorded, you must notify us in advance.
6.5. Participants are not permitted to record or share sessions without prior written consent from Katie Stage Hair.
7. Limitation of Liability
7.1. Katie Stage Hair is not responsible for any loss or damage resulting from the use of this website, services, or products, except where required by law.
7.2. All recommendations and advice are provided in good faith. It is your responsibility to ensure that services or products purchased meet your specific needs.
7.2. All recommendations and advice are provided in good faith. It is your responsibility to ensure that services or products purchased meet your specific needs.
8. Governing Law
8.1. These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@katiestagehair.com.